Orchard House Hotel is committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection.
Orchard House Hotel will only use your personal information to deliver services you have requested from us, and to meet our legal responsibilities.
The personal information we collect might include your name, address, telephone number, email address together with the details about the property you are purchasing. We may use your information to: -

• Contact you by post, email or telephone
• Understand your needs and how they may be met
• Maintain our records in accordance with applicable legal and regulatory obligations

We are required by legislation, other regulatory requirements and our insurers to retain your data where we have ceased to act for you. The period of retention required varies with the applicable legislation but to ensure compliance with all such requirements it is the policy of Orchard House Hotel to retain all data for a period typically between six and eleven years. Orchard House Hotel will not sell your information to third parties. Orchard House Hotel will not release your information to third parties unless you have requested that we do so, or we are required to do so by law, for example, by a Court Order or for the purposes of prevention and detection of crime, fraud or corruption. Any staff with access to your information have a duty of confidentiality under the ethical standards that Orchard House Hotel is required to follow.